Privacy Policy

Last updated: July 2026

What we collect

Account data (name, email, sign-in provider), workspace configuration (brands, prompts, competitors), and the AI answers we sample on your behalf. Server logs you send to Agent Analytics are processed to extract AI-crawler events only.

What we don't collect

We don't collect your customers' personal data, and we don't track visitors to your website. Crawler analytics processes user agents and paths of automated AI agents, not human visitors.

How we use it

To operate the service: run collections, compute metrics, generate recommendations and drafts, send the notifications you configure. LLM sub-processors (OpenAI) receive answer text for extraction — never your account or billing data.

Sub-processors

Neon (database), Vercel (hosting), OpenAI (extraction/generation), Bright Data & DataForSEO (engine sampling), Resend (email). Each processes only what their function requires.

Retention & deletion

Workspace data lives for the life of the workspace. Deleting the workspace removes it from production within 30 days. You can export your data (CSV, API) at any time.

Cookies

Only functional cookies: session authentication and UI preferences (selected brand, theme). No advertising trackers.

Your rights

Access, correction, export, and deletion — email [email protected] and we'll respond within 30 days. EU/UK users: we act as processor for the brand data you configure and controller for your account data.