Terms of Service
Last updated: July 2026
1. The service
MentionFlow (operated by Apollo Digital) monitors how AI search engines answer questions relevant to your brand, and provides analytics, recommendations, and content tooling built on that data. We sample public AI surfaces on your behalf; we do not guarantee any particular visibility outcome.
2. Accounts
You are responsible for your account credentials and for activity under your workspace. Seats are per-person; sharing a login across people isn't permitted. You must provide accurate billing information.
3. Acceptable use
Don't use the service to monitor brands you have no legitimate interest in, to harass, to reverse-engineer the platform, or to resell raw collected data. Agencies may manage client brands and share dashboards with those clients.
4. Data
Collected answers, metrics, and reports belong to your workspace. We store them to provide the service and delete them when your workspace is deleted. Aggregated, anonymized statistics may be used to improve the product.
5. Billing
Plans bill monthly or annually in advance and renew automatically. You can cancel anytime; access continues to the end of the paid period. Plan limits (projects, prompts, seats) apply as described on the pricing page.
6. Availability & changes
We aim for high availability but the service is provided "as is" without warranty. AI engines change frequently; coverage of a specific engine may change with reasonable notice where practical.
7. Liability
To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect or consequential damages.
8. Termination
We may suspend accounts that breach these terms. You may delete your workspace at any time, which removes your data from production systems within 30 days.
9. Changes to these terms
We'll notify workspace owners by email of material changes at least 14 days before they take effect.