MentionFlow AI
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Quickstart

From sign-up to your first tracked answers in about five minutes — create a brand, add a monitor, and read your first receipts.

This guide takes you from a new account to a working monitor and your first answers.

1. Create your brand

On first sign-in you land in onboarding. Enter your brand name and primary domain. The domain matters for more than display: it is how MentionFlow decides which citations are owned (yours) versus editorial or competitor, and it gates the Google Search Console join later.

A workspace can hold more than one brand depending on your plan — see Plans and quotas.

2. Add a monitor

A monitor is the sampling unit: one brand, one market, a set of engines, and a set of prompts, run on your plan's cadence. Open Monitors → New monitor and work through the two-step wizard:

Note

Nothing is saved until you press Create on the last step. The wizard is a preview.

  1. Market and persona. Pick one of the nine supported markets (region + language). Optionally set a persona — the framing the engine is asked with (for example, "As a small-business owner, …").
  2. Engines. Choose from your plan's engine slots. The picker mirrors your usage exactly, so what it shows is what will run.
  3. Prompts. MentionFlow suggests a starter set (around 12, mostly unbranded, in the market's language). Keep, edit, or remove them. A live quota meter shows how many prompt slots you have left.

3. Wait for the first collection

Sampling runs on a schedule, not on demand. Depending on your plan that is three days a week (Monday / Wednesday / Friday, UTC) or daily. Until the first run lands you will see an honest "awaiting first run" state rather than zeros.

Tip

The Overview header adapts while data is thin — it reads "Day N of collection" until the window fills — so early numbers are never presented as if they were a full week.

4. Read your first answers

Once runs land:

  • Overview shows your headline metrics — visibility, share of voice, sentiment, citation share — over a rolling window.
  • Answers is the raw feed. Open any row to see the full receipt: the answer as the engine wrote it, every brand mention ranked in order, and the citations behind it.
  • Actions turns the data into a prioritised to-do list.

5. Improve

The Sources, Competitors, and Fan-outs surfaces tell you why an engine answered the way it did — which domains it cited, which rivals it favoured, and which web searches it actually ran. Those are the levers for moving your visibility.

Next steps