Documentation

MentionFlow docs

How MentionFlow works, for the people who use it and the people who build on it. Each feature page says what a screen does, how to use it, and exactly how it computes what it shows. The API reference is written by hand from the code that serves it.

Browse the docs

69 pages in 10 sections

Getting started

5 pages

What MentionFlow is, a five-minute start, the words we use, and how plans and quotas work.

Use cases

4 pages

Step-by-step playbooks for agencies, in-house teams, e-commerce brands, and content teams.

Feature guides

20 pages

Every screen in the app. What it does, how to use it, and exactly how it computes what it shows.

Dashboard overviewThe dashboard home. Five metric cards, the you-vs-competitors chart with its ranking rail and full competitor matrix, an average-position bump chart, collection health, and top movers, all from one rolling window.PromptsThe tracked-prompt portfolio. Per-row window metrics, bulk CSV import, topic folders, tags and stages, and a per-prompt detail view with run diffs.Batch actions and searchWork a long prompt list like a spreadsheet. Search and filter down to a set, select it, change every prompt at once, and show or hide columns.Prompt locationsRun one tracked prompt as if it were asked from a specific country. Available on every plan, across a 241-country catalog, with an honest note on which engines honor it.Suggestion queueA lasting, demand-first queue of suggested prompts from research and discovery, with safe repeat enqueue, safe accept, and a restorable rejected list.Answers and receiptsA receipt is one completed answer run: what one engine said to one prompt on one date, with its ranked mentions, sentiment evidence, and citations.CompetitorsA Share-of-Voice leaderboard, trend, engine heatmap, and answer-gap matrix ranking your brand against the competitors you track, plus auto-discovery of rivals you don't.Sources and citationsThe domains and community threads engines cite when answering your prompts, classified and ranked, with "you appear" and "opportunity" flags and per-domain drill-down.Fan-outsThe real web searches an AI assistant ran while answering your prompts, lifted word for word from the stored payload, ranked by estimated demand and trackable in one click.Ads intelligenceWhich advertisers ChatGPT runs sponsored units for on your tracked prompts, who bids on prompts that name you, and the creatives behind each unit.ActionsA ranked to-do list built from your own metrics, on a board whose cards close themselves when the data says the gap is fixed.ReportsThe reports hub. The briefing that writes this window out in sentences, a print-ready client report (white-label on Agency plans), per-brand scheduled report emails, and the Looker Studio connector.PortfolioThe agency multi-client screen. One row per brand, biggest movers first, each brand measured over its own newest seven collected days.Page trackerWhich of your own pages earn citations in AI answers. Every page from your sitemap crawl plus any URL you track by hand, each with its citation record, Search Console clicks and impressions, DataForSEO authority ranks, and a page category.CrawlersWhich AI agents fetch your site and why, whether your robots.txt lets them in, and whether the pages they crawl go on to earn citations.Site healthYour own site through a crawler's eyes. Every page's status, speed, size, words, text ratio and links, plus the AI-readiness checks (robots.txt, llms.txt, bot walls) that decide whether AI can read you at all.ContentWhere your site covers the questions you track and where it doesn't, plus drafts and briefs written from your own facts and followed for the citations they win.ResearchDemand research that blends real search data with a language model into about 32 candidate prompts, plus a Search Console striking-distance block.Brand and knowledgeYour brand identity plus the knowledge base that grounds AI content and fact-checking: a structured fact sheet and a document library, both read at draft time.Matching rulesControl how answer text is credited to you and your competitors. Competitor aliases, safe custom patterns, per-brand chart colors, and a re-scan that applies new rules to your collected history.

Metrics

7 pages

One page per metric: the formula in plain words, what it divides by, the window, and how to read it.

Shopping

8 pages

Your product catalog, imports (Shopify, Google Merchant Center, CSV), the product page, and shopping analytics.

Data honesty

1 page

How MentionFlow handles missing data: the dash rule, sample labels, and confidence tiers.

Integrations

6 pages

Connect Google Search Console, Shopify, Google Merchant Center, Looker Studio, and CSV feeds.

API & MCP

9 pages

The v1 REST API and the MCP server: auth, conventions, every resource and tool, errors, and limits.

Troubleshooting

2 pages

Why a monitor shows no data yet, engine coverage, share-of-voice numbers that differ, import and invite errors, API 401 and 429, demo vs live, and a fast FAQ.

Account & settings

7 pages

Workspace and members, password and email verification, two-factor auth, and API keys.