DocsIntegrations

CSV imports

Two CSV importers — one for prompts and one for shopping products — both preview-then-confirm, re-validated on the server, and safe to re-run.

MentionFlow has two CSV importers: one for prompts and one for shopping products. Both show you a parsed preview and are re-validated on the server before anything is written.

What it does

  • The prompts CSV adds prompts to a monitor.
  • The shopping CSV adds products to your shopping catalog.

Both are preview-then-confirm and re-validated at the server boundary.

How to use it

Prompts CSV

  • Accepts up to 2 MB / 500 rows with delimiter auto-detection and a downloadable template.
  • Dedupes on normalized text against both active and paused prompts.
  • Imports all-or-nothing against your prompt quota — the whole file lands or none of it does.

Shopping CSV

  • Accepts up to 1000 rows / 5 MB with per-field validation.
  • Upserts are idempotent, so re-running corrects rather than duplicates.

How it's computed

Both importers show a client-side preview and then re-validate every row on the server before writing. The prompts importer counts the import against your pooled prompt quota (see Plans and quotas) and rejects the whole file if it would exceed it, which is why the operation is all-or-nothing.

Limits

  • Prompts CSV: 500 rows / 2 MB.
  • Shopping CSV: 1000 rows / 5 MB.